#Install fitbit connect windows 10 update#
#Install fitbit connect windows 10 windows 10#
#Install fitbit connect windows 10 android#
#Install fitbit connect windows 10 software#
#Install fitbit connect windows 10 windows 8.1#

The most used version is 1., with over 98% of all installations currently using this version. If you see 'USB Dongle Disconnected,' try a different USB port.Fitbit Connect is a program developed by Fitbit. To check, on your computer find and click the icon with a Fitbit logo.

If the dongle is plugged in, your computer is able to recognize it.

If your device didn't come with a dongle and you can't use a phone or tablet instead, contact Customer Support.

(Windows only) The wireless sync dongle is plugged into a USB port on the computer.

If your Mac doesn't have Bluetooth the dongle is required. When this happens, plug the wireless sync dongle into a USB port on your computer as shown. Note that even when Bluetooth is on, the signal can occasionally be weak or problematic.

(Mac only) If your computer has Bluetooth, go to your System Preferences and verify that it is turned on.

Your device is charged as described in How do I charge my Fitbit device?.

#Install fitbit connect windows 10 software#

This means the software required for setup is installed. You see an icon with the Fitbit logo located near the date and time on your computer.

#Install fitbit connect windows 10 windows 8.1#

You followed the Mac or Windows 8.1 instructions in How do I set up my Fitbit device?.For more information, see Why is the Fitbit app prompting me to turn on location services? You have location services turned on and the Fitbit app has permission to access your location.This mode frequently causes the device to disable Bluetooth. Power Saving Mode is turned off on your device.

#Install fitbit connect windows 10 android#

Your device doesn't have a set up or sync issue listed on What should I know about using the Fitbit app on my Android phone?.

Your device is supported by the Fitbit app.

(Android phones only) Double-check the following information about your phone or tablet:.

#Install fitbit connect windows 10 windows 10#

Windows 10 devices-Click or tap Settings Devices Bluetooth.Android phones-Tap Settings Connections Bluetooth.iPhones & iPads-Tap Settings Bluetooth.The Bluetooth setting on your phone or tablet is on.

#Install fitbit connect windows 10 update#

Windows 10 devices-Tap or click Start Settings Update & security.

Android phones-Tap Settings About Phone or About Device Android Version.

iPhones & iPads-Tap Settings General Software Update.

To see if an update is waiting to be installed:

The software on your phone or tablet is up to date.

You followed the instructions for your device in How do I set up my Fitbit device? Note that you can't set up your Fitbit device from your phone or tablet's Bluetooth screen you must open the Fitbit app and follow the on-screen instructions.

If you're using the Fitbit app for iPhones and iPads, Android phones, or Windows 10 devices: For more information, see How do I set up my Fitbit device?

After you see the smiley face, wait for another 10 seconds or until the Fitbit logo appears.

Find Charge 4 in the list, then find the option to forget the device.

On your phone, go to Settings Bluetooth.

Remove Charge 4 from your phoneвЂ™s Bluetooth settings:.

Find the option to remove the device from your account.

In the Fitbit app, tap the Today tab your profile picture Charge 4 tile.

If you donвЂ™t see a Charge 4 tile, follow steps under I can't set up Charge 4:В The screen is blank and the tracker won't turn on above.

Verify that you see the Charge 4 tile.

In the Fitbit app, tap the Today tab your profile picture.

Check the Fitbit app to see if Charge 4 is connected to your Fitbit account:.

If you still have trouble, contact Customer Support.

Note the device must be charged to at least 50% to set it up.

If the Fitbit logo appears-set up Charge 4.

For more information, see How do I get started with Fitbit Charge 4?

If a clock face appears-Charge 4 is set up and you can start using it.After you see the smiley face, wait for another 10 seconds or until the Fitbit logo or clock face appears.Note: If you still donвЂ™t see a smiley face, wait 15 minutes before you try again. Try holding the button again for 10 seconds or until the smiley face appears. If you donвЂ™t see a smiley face after 10 seconds, adjust the position of the device in the charging cable, verifying itвЂ™s securely in place.Note: The device vibrates when you press or release the button. When a smiley face appears on the screen, release the button. Press and hold the button on the side of Charge 4 for at least 10 seconds.Make sure the device is securely in the charging cable and restart Charge 4:.Make sure the connection is secure, as described above. Remove Charge 4 from the charging cable, then place it in the charging cable again.If you donвЂ™t see a smiley face or the Fitbit logo on the screen after 5 seconds:.Plug the charging cable into the USB port on a UL-certified USB wall charger.Connect Charge 4 to the charging cable, making sure the connection is secure, as described above.